Preventive maintenance
Maintenance that pays attention, and writes it down.
Planned work on your actual equipment, findings you can read, and problems flagged before they become shutdowns.
What a maintenance program covers
Programs are quoted per property, from the equipment list, because a hydraulic serving two landings and a high-rise traction group don't need the same attention. In general terms, a program covers:
- Planned maintenance visits on the equipment's schedule, covering the machine room, car top, pit, and the door equipment that causes most trouble.
- Condition awareness. Components that wear, like ropes, door hardware, and valves, get looked at and tracked over time rather than run to failure.
- Recurring-issue tracking. Patterns across visits and callbacks get surfaced, named, and addressed.
- Practical recommendations. If something falls outside the scope, you get the reason, the options, and a price in writing.
Visit frequency, parts, and response terms are set in each written agreement. Buildings differ, so agreements do too.
The standard behind the visits
Much of the industry came to treat maintenance as whatever fits between breakdowns. Our maintenance is the technical work that determines whether equipment stays reliable:
- Brakes torn down, measured against specification, and rebuilt.
- Door operators gone through end to end, because doors generate more service calls than any other system.
- Adjustments measured, and wear tracked visit over visit so parts come out before they fail.
- Findings written down after every visit, so the standard is checkable rather than taken on faith.
Have an agreement already? Start with a review.
Share the current agreement so the service team understands the property's existing arrangement and priorities. We'll look at what's covered, what's excluded, when it renews, and what it would take to change. You get a plain-language read of the terms, not a hard sell.
Use the maintenance proposal form and note the renewal date in the description, or work through the agreement review worksheet yourself first.
A review explains what your agreement says. It isn't legal advice, a promise of savings, or a way out of a contract, and the renewal windows and notice terms in your existing agreement still govern.
Switching from another provider
Transitions are mostly about information. The equipment list, keys and access, open items, and the paper trail. A transition plan covers all four before the first planned visit, so nothing falls in the gap between providers. Most agreements have notice windows, so the practical first step is simply knowing your renewal date.