Schedule elevator service

Tell us what the building needs.

Do not use this form for an elevator entrapment or immediate life-safety emergency. Use the emergency communication system inside the elevator and contact local emergency services when someone is in immediate danger. For urgent equipment service, call: Call (214) 225-4577

  1. 1 · Service need
  2. 2 · Property and equipment
  3. 3 · Contact and scheduling

Choose the closest fit so the request lands with the right person.

A unit that is out of service deserves a phone call. The service team reviews this form. It does not dispatch emergency service.

Call now (214) 225-4577

Property name is required.

Service address is required.

What the equipment is doing, when it started, which floors or cars, and anything already tried. For a contract review, tell us the renewal date and what prompted it.

A short description helps the request land with the right person.

Photos, inspection reports, or a current agreement are welcome; the team will ask for them by email reply once the request is reviewed.

Contact name is required.

A phone number is required.

A valid email is required.

A requested date isn't confirmed until the service team responds.

Consent to be contacted is required to respond to the request.

Request received

Your request has been received.

Reference number:

Someone will review the information and contact you using the details you gave us. This confirmation does not mean emergency service has been dispatched or that an appointment is booked.

What happens next is the same for every request: the six-stage service process, each stage ending with something in writing.

Keep the reference number, since it identifies the request in any follow-up. If something urgent develops in the meantime, call us.

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